WhatsApp Business · rejection fix
WhatsApp Business: an image or product code to verify
Understand and fix an image or product code to verify before submitting the catalog again.
The channel reports an image or product code to verify on one or more products. A required value is missing, inconsistent or not accessible to the channel.
The Risien method
- 1Read the channel rule and identify the affected rows.
- 2Correct the value while keeping a stable product identifier.
- 3Test a small batch and confirm the diagnostic before the full export.
Pre-publication checklist
- Affected rows identified
- Stable product ID
- Required value checked
- Small batch tested
- Diagnostic confirmed
Sources